employee engagement

• Leadership and Employee Engagement

The Gallup organization estimates the cost of disengaged workers to be a little more than $300 billion a year in lost productivity to the United States.3 NO SECRETS TO EMPLOYEE ENGAGEMENT Our research on the nexus between leadership competencies of topperforming managers and engagement of their work teams suggests that modest organizational investment can accelerate the engagement of a manager's team. Here is what research tells us about the impact of a leadership focus on employee engagement: * 39 percent more employee retention. * 37.2 percent increased employee satisfaction. * 29.4 percent additional organizational commitment. * 13.8 percent greater discretionary effort by the employee.4 Our research into the leadership competencies and behaviors of those top-performing leaders also...

• PM. Public Management
• Vol. 91 Nbr. 5, June 2009

• Driving Customer Satisfaction and Financial Success Through Employee Engagement

Companies must engage their employees if they are to compete on customer satisfaction and differentiate themselves in financial and market performance. Here we depict what employee engagement looks like and what drives it, show the links between employee engagement and both customer satisfaction and financial performance, and illustrate what one organization did to impact customer satisfaction through employee engagement.

• HR. Human Resource Planning
• Vol. 32 Nbr. 2, April 2009

• Comparative Effects of Race/Ethnicity and Employee Engagement On Withdrawal Behavior

The beneficial effect of strong attachment by employees to their organizations, as manifested by decreased withdrawal behavior (i.e., absenteeism and turnover) and increased loyalty and commitment, has been aptly chronicled in the management literature. Less well investigated and documented is what impact, if any, the dynamic demographic changes in the U.S. workforce have had on that relationship. We used simple logit regression analysis, ordinary least squares regression analysis, and ordered logit regression analysis to analyze data from 1,252 respondents to a nationwide survey to examine the comparative effect of race/ethnicity and attachment (as measured by employee engagement) on a precursor of withdrawal behavior (perceived discrimination), actual withdrawal behavior (days missed)...

• Journal of Managerial Issues; JMI
• Vol. 21 Nbr. 2, July 2009

• Commentary: Real Employee Engagement Means Involving Everyone

Imagine that your firm has just completed its first employee engagement survey. The results aren't nearly as good as you would like. What would you do? You could sit in a conference room with other leaders and try to come up with action plans that will lead to improvements. Or you could involve your employees.

• Colorado Springs Business Journal
• March 18, 2011

• Dell Commits Funding, Cloud Technology and Employee Engagement to Fight Neuroblastoma and Other Pediatric Cancers.

* Dell donates cloud capability to assist TGen and NMTRC/VARI in their clinical research to identify targeted treatments for children fighting the dea...

• Business Wire
• November 10, 2011

• Four words to boost employee engagement.

When I was the second car in a four car accident several months ago, I made three phone calls within the first 15 minutes. I called 911, my husband, a...

• The Practicing CPA
• Vol. 34 Nbr. 7, September 2010

• Measurable payoff: how employee engagement can boost performance and profits.

Savvy business leaders are going back to basics in search of ways to boost employee performance. They're building the capability of their workforce th...

• Communication World
• Vol. 21 Nbr. 4, July 2004

• The Human Resource Craze: Human Performance Improvement and Employee Engagement

Numerous terms mean different things to different people engaged in organization development. This article helps O.D. practitioners recognize the differences regarding two such "faddish" terms, human productivity improvement (HPI) and employee engagement, and encourages researchers to more completely define such terms. By implication, it encourages practitioners to define their terms within their scope of work so that results might be more readily measured, hence more meaningful.

• Organization Development Journal
• Vol. 26 Nbr. 1, April 2008

• Employee Engagement: Boosting Productivity in Turbulent Times

Like most companies in the healthcare industry, Johnson & Johnson Pharmaceutical Research & Development, L.L.C. (J&JPRD) faces the commensurate challenges of growing its business in an increasingly competitive marketplace while discovering and developing innovative new medicines. Understanding that internal and external change impacts productivity, J&J PRD's Global Organizational Development (OD) team identified employee engagement as an important tool to ensure long-term growth and success. Following both internal and external research, the OD team partnered with business leaders and Human Resource Generalists to develop and implement a global employee engagement model and strategy. At the time this model and strategy was developed and implemented, it was unclear what t...

• Organization Development Journal
• Vol. 25 Nbr. 2, July 2007

• Gallup: Wellbeing Is the Next Employee Engagement

In recent decades, major change initiatives such as Total Quality Management and employee engagement have taken hold in organizations -- and for good reason. They've reduced costs and fueled growth. As a result, early adopters have gained a competitive edge. This leads to question where the next seismic shift will occur. After exploring this matter in great depth over the last five years, the answer is clear. The next major workplace initiatives will focus on wellbeing. Gallups global data suggest that there is no metric that captures more variance in human behavior than wellbeing. It's now possible to show how an employee with higher wellbeing costs less to insure, boosts performance, and creates engagement.

• T + D
• Vol. 65 Nbr. 1, January 2011