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Fisher-Rosemount Systems Electronic process management and control systems producer and Emerson Electric Co process group member Fisher-Rosemount Systems organized over 50,000 pages of product documentation and technical notes into an easily-accessible, Oracle-based helpdesk with excellent document retrieval capabilities. The new system has increased accuracy and reduced the time spent answering customer questions and inquiries by 39 percent. Under the old system, service representatives and engineers searched three-ring binders, computer files or a database of past customer calls with hit-or-miss techniques. The new system uses Verity Inc's Topic intelligent document retrieval software that identifies and prioritizes 10 to 15 of the most relevant pieces of documentation in the system ...
....a2ia.com Product description: A2iA DocumentReader is a revolutionary software tool that makes it pos..., records storage, and information retrieval needs. CTI is also a value added reseller of high-...
..., and improved client service! ABBYY USA Software House Inc. 1331 Contact: Owen Carpenter 47221 Frem... processing semi-structured forms and documents. Access Sciences Corp. (formerly Access Informatio... on records compliance, maintenance, retrieval, and preservation for vital information created in...
... that for a price, document management software can add an additional dimension to retrieval of do...
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... services and products 21st Century Documents www.21stcentury Outsourcing alternative Inc. docum... Consulting firm specializing in custom software development. Internet services, network integratio....com Provider of real estate document retrieval throughout CA Dynatek Inc. www.dynatek.com Mortgag...
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