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This study investigated the empirical relationships among managerial linear and nonlinear thinking styles and the four branches of Mayer and Salovey's (1997) emotional intelligence model. Also tested was the moderating effect of emotional labor on the relationship between balanced linear/nonlinear thinking style and affective organizational commitment. Data from 93 managers demonstrated that: (1) linear thinking is associated with regulating emotions; (2) nonlinear thinking is related to utilizing emotions to facilitate thinking; and (3) balanced linear/nonlinear thinking is associated with overall emotional intelligence. Furthermore, emotional labor interacted with balanced linear/nonlinear thinking to explain unique variance in affective organizational commitment. Implications for the...
This study examines the association between 'hope' as an element in the emerging theme of 'workplace spirituality', and 'workers' commitment' in the Nigerian manufacturing industry. The cross sectional survey design was adopted and 235 middle and senior level organizational members constituted the study sample. The foundational philosophical stance of the study was 'critical realism', whereby 'concurrent paradigm triangulation' was adopted. The results of data analyses show that there is a positive and significant association between 'hope' and the measures of workers' commitment, namely: affective commitment, continuance commitment and normative commitment. The study found that workers' 'unwavering hope' in the Nigerian manufacturing industry leads to high workers' affective and normat...
This study examines the relationship between career opportunities, work life policies, job characteristics and organizational commitment of information technology (IT) professionals in Pakistan. The results show that career opportunities and work life policies in IT professionals are significantly correlated with organizational commitment, while job characteristics do not determine their organizational commitment. Organizations will have to devise more family friendly policies and provide opportunities for career development to IT professionals to induce organizational commitment. Strategies addressing these issues are also discussed.
Driven by declines in both satisfaction and brand image, customer commitment to retail banks has decreased in 2009, according to the J.D. Power and Associates 2009 Retail Banking Satisfaction Study. This marks a steady decline in customer commitment since 2007. Now in its fourth year, the study finds that only 35% of customers say they are highly committed to their retail bank in 2009, compared with 37% in 2008 and 41% in 2007. The study finds an increase in problems experienced by customers in 2009, as 15% of customers reported a problem in the past 12 months -- up from 12% in 2007.
This article examines the institutional impact of environmental management systems (EMSs), focusing on ISO 1400 1. It develops a pluralistic framework for thinking about the dynamic of corporate self-regulation that we term the polyphonic model. It argues that the adoption of ISO 14001 can move the firm into a new equilibrium trajectory, which enmeshes together environmental and economic goals and reflects greater sensitivity to ecological concerns. There is a positive reciprocal cycle between the pro-environmental structural changes induced by ISO 14001 and the employees' attitudes toward the firm and the environment. In order to examine ISO 14001 institutional impact, we conducted a series of interviews with managers and administered questionnaires to employees in 24 Israeli firms wit...
Using a sample of S & P 500 firms, we find that golden parachutes are associated with concentrated external ownership, less concentrated internal ownership, and non-Delaware incorporation. We find little support that concentrated external owners use golden parachutes as credible commitment devices. The general multivariate results support the incentive alignment hypothesis, and reaffirm the view that golden parachutes are a mechanism used to align managerial and shareholder interests when there is a separation between ownership and control.
WASHINGTON, June 8, 2011 /PRNewswire-USNewswire/ -- The Partnership for a Healthier America (PHA), First Lady Michelle Obama and Bright Horizons Family Solutions announced today that Bright Horizons has made a commitment to serve as an open model as they continue to focus extraordinary effort on promoting healthy habits for the more than 70,000 children they care for every day. Bright Horizons is committing to continue advancing their nutritional, physical activity and long-standing screen time policies and practices with the goal of having their nearly 600 U.S. child care centers and schools pass a public evaluation and serve as an example for child care centers nationwide. Bright Horizons is the first private child care company to commit to public evaluation of their commitment to hea...
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