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Broadband is available in most areas these days, but there are still places where dialup is the only solution. And, of course, if you are on the Internet and you get a phone call, they get a busy signal. The solution is to get a second phone line, but if you can't afford broadband or a second phone line in this economy, check out the Internet Answering Machine from CallWave. It's an application you can download from CallWave's website. After installation, you register your phone number with CallWave and your busy signal woes are history.
The Internet Answering Machine program runs in the background as you surf the Net. When someone tries to call while you're online, Internet Answering Machine generates a phone ringing sound through your computer's speakers. A dialog box opens...
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Raised on a dairy farm near Melvina, Wis., Steve Huntzicker is as comfortable answering a city resident's question about a tree as he is answering a l...
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You've got questions; I've got answers. But please, don't call me Radio Shack.
Since I started this column, I have received hundreds - possibly thousands - of letters and e-mails from you, my dear readers. Usually, you want to know where you can buy a certain product. Or where you can find a replacement for your beloved but worn gloves, winter hat or girdle (yes, girdle). Or - this has to be the No. 1 question of all time - who does my hair.
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Business classes attempt to pound home the conventional wisdom, the secret formula, the question that will cause the crystal ball to reveal the best return on investment (ROI). But can it be so simple? The hard sciences have heeded Occam's razor for hundreds of years, and in the words of a sage, "If it ain't broke, don't fix it." ROI is always the key to such analyses.
Cost per RPC is important because it is the metric that instructs how much bang you get for your buck. Agencies use dialing technology only to locate and converse with consumers; this goal should be accomplished with as little cost as possible. If some fancy but expensive functionality gets you one or two more RPCs per campaign but doubles the cost per RPC, be unimpressed.
Cost per agent minute is important to consider se...
... cost per agent minute, it suggests that answering machine detection, for example, may be inferior. C...
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In response to Susan Pitts' letter suggesting a political do-not- call list (July 20), that would be somewhat of a waste of time since these messages are only apparent during political campaigns.
I have not been bothered by these, since I have an answering machine. If the call is from a live person, nine times out of 10 they don't want to talk to a machine, so they hang up, and the recorded ones can easily be erased when you screen the calls.
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The message on Tom McVies answering machine says it all:
The Boston Bruins are going to the Stanley Cup Finals! I think I just died and am on my way to heaven.
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Staff Writer
jholahan@lnpnews.com
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Suzy Estrada once wrote a song about giving up her dream of a singing career to raise her children.
The lyrics just came to her on a family vacation, and she was so anxious to get them recorded she called her home phone and sang them into the answering machine.
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This column usually isn't much for trend-spotting. I'm happy to be at the back end of the curve.
Then this guy called when I wasn't here and left a message. It gave me the idea.
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Dear Abby: My mother is constantly calling me to say, "Did you just call me?" Anytime her phone rings and she can't get to it, she calls everyone she knows and asks that question. It is particularly irritating if I am in the middle of something that's difficult to put down when that's the only reason she called. Then she hurries on to the next person on her list to check.
I have repeatedly suggested caller ID, but she won't get it, saying she'll just check around. She knows it's irritating, especially when she calls me at work.