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Airline Achieves Number One Ranking Among The 'Big Five' Hub-And-Spoke Carriers
TEMPE, Ariz. -- US Airways (NYSE: LCC) today announced it has achiev...
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WASHINGTON, April 12 /PRNewswire-USNewswire/ -- Airlines and airline passengers are discovering that less can be better. Fewer flights and fewer fliers have translated into better performance.
For the second consecutive year, the performance of the nation's leading carriers improved, according to the 20th annual national Airline Quality Rating ( http://aqr.aero ). It was the third best overall score in the 19 years researchers have tracked the performance of airlines.
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News Advisory:
WHAT: 16th annual national Airline Quality Rating news conference
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Travelers continue to grow frustrated with airlines, according to a study to be released Monday, despite minor improvements that have gone unnoticed.
Southwest appears to be one of the biggest winners in the latest Airline Quality Rating, which has been using Department of Transportation statistics for two decades. American Eagle appears to be one of the lowest-performing airlines.
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WASHINGTON, April 8 /PRNewswire-USNewswire/ -- The airline industry had one of its best years ever in 2009, according to the 20th annual national Airline Quality Rating. ( http://AQR.aero )
The complete results of the latest quality ratings for the nation's 18 largest airlines will be revealed at 9:30 a.m. EDT, Monday, April 12, during a news conference at the National Press Club, Holeman Lounge, in Washington, D.C.
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WASHINGTON, April 5 /U.S. Newswire/ -- Three of the top four performing airlines are low-fare carriers, according to the national Airline Quality Rating (AQR) study. The 14th annual study, ranking the 14 largest U.S. airlines, was announced today (April 5) at a news conference in Washington, D.C. Jet Blue debuted in the Airline Quality Rating as the No. 1 one ranked airline. Alaska was No. 2, and Southwest, America West and US Airways round out the top five.
The overall airline industry performed slightly better in 2003 than in 2002, thanks to a significant drop in customer complaints. Of the 10 carriers rated in both 2002 and 2003, only American Airlines and US Airways had a decline in their AQR scores. Airlines rated for the first time are Jet Blue, AirTran, ATA and Atlantic Southeast.
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To: TRAVEL EDITORS
Contact: Clayton Berry of Saint Louis University, +1-314-977- 7117, +1-314-460-4200 (pager), berrycl@slu.edu; or Joe Kleinsasser of Wichita State University, +1-316-978-3013, +1-316-204-8266 (cell), joe.kleinsasser@wichita.edu
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The honors keep rolling in for AirTran Airways, which serves the Central Illinois Regional Airport in Bloomington.
Just last week, for the second year in a row, the Airline Quality Rating selected AirTran as the top ranked low-cost airline.
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News: The latest Airline Quality Rating report released this week reveals that U.S. airlines improved their overall performance in 2008, the first time they've done so in five years.
Views: Of course they did. Passenger volume has fallen off a cliff and with fewer bodies, you get fewer complaints.
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News Advisory:
The 14th annual national Airline Quality Rating will be announced at 9:30 a.m. EDT Monday, April 5, at a news conference in the Holeman Lounge, National Press Club, Washington, D.C. The AQR is the most comprehensive study of the performance and quality of the 14 largest airlines in the United States.